Debt Collection Specialist - Yogyakarta (On-Site)
Join UangMe, a leading financial services provider in Indonesia, as a Debt Collection Specialist in Yogyakarta. In this dynamic role, you will play a crucial part in maintaining healthy customer relationships while ensuring timely repayments through professional debt collection strategies. UangMe is committed to providing innovative financial solutions, and this position offers a unique opportunity to contribute to our mission of financial inclusion in Indonesia.
As a Debt Collection Specialist, you will be responsible for managing and recovering overdue payments from our customer base. You will interact with customers, negotiate repayment plans, and ensure compliance with internal policies and regulations. This role is perfect for someone looking to make a tangible impact in the financial sector while working in a supportive and collaborative environment.
📋 Tanggung Jawab Pekerjaan
- Manage and recover overdue payments from customers
- Interact with customers to negotiate repayment plans and resolve issues
- Ensure compliance with internal policies and regulations
- Monitor and report on collection activities and performance metrics
- Provide exceptional customer service and maintain positive customer relationships
- Collaborate with the finance team to ensure accurate and timely debt collection processes
- Stay updated with industry trends and best practices in debt collection
- Participate in team meetings and contribute to continuous improvement initiatives
🎓 Kualifikasi & Syarat
- Bachelor's degree in Business Administration, Finance, or related field
- Minimum 2-3 years of experience in debt collection or related roles
- Strong communication and negotiation skills
- Excellent interpersonal and customer service skills
- Proficiency in using Microsoft Office Suite (Excel, Word, etc.)
- Knowledge of financial regulations and compliance requirements
- Ability to work under pressure and meet deadlines
- Fluency in Indonesian and English
🛠️ Keahlian
Kirim lamaran sekarang sebelum batas waktu.🚀 Lamar Sekarang