IT Support Specialist - Overseas Opportunity in Jakarta

Are you a tech-savvy professional looking for an exciting IT Support role in Jakarta? Join our dynamic team at Pengiklan Anonim and take your career to the next level with a competitive salary, comprehensive health insurance, and unparalleled growth opportunities. As an IT Support Specialist, you'll be the backbone of our technical operations, ensuring our systems run smoothly and our team stays connected. Our office in Jakarta Raya is a hub of innovation, and we're looking for someone who thrives in a fast-paced environment.

In this role, you'll provide first-line IT support to our employees, troubleshoot hardware and software issues, and maintain our network infrastructure. You'll work closely with our development team to ensure seamless integration of new technologies. This is a fantastic opportunity to leverage your expertise in a growing company with a strong commitment to employee development.

📋 Tanggung Jawab Pekerjaan

Key Responsibilities:

• Provide technical support to employees, ensuring minimal downtime and maximum productivity.
• Install, configure, and maintain hardware and software systems.
• Monitor and maintain network infrastructure, including servers, routers, and switches.
• Troubleshoot and resolve IT issues, both hardware and software-related.
• Assist in the implementation of new IT systems and technologies.
• Conduct regular system backups and ensure data integrity.
• Stay updated with the latest IT trends and best practices.
• Provide training and documentation to support colleagues.

🎓 Kualifikasi & Syarat

Kualifikasi & Syarat:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum 3 years of experience in IT support or a similar role.
• Proficient in using IT support tools such as ServiceNow, Jira, and ticketing systems.
• Strong knowledge of network protocols, operating systems, and hardware components.
• Certifications such as CompTIA A+, Network+, or Microsoft Certified: Azure Administrator are a plus.
• Excellent problem-solving skills and a customer-centric approach.
• Fluent in English, both written and spoken.
• Ability to work independently and as part of a team.

🛠️ Keahlian

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